Article

Device as a Service (DaaS) 

Device as a Service (DaaS) helps to solve customers’ daily challenges while contributing to reduced environmental impact from an IT perspective. In this article, you can read Oskar Sandström’s views on customer needs and how DaaS can be an enabler.

Oskar Sandström is the Sales Manager for the Public sector at Foxway and has worked the past few years helping organisations, municipalities and authorities to choose the right devices for their organisation’s needs. Today, Oskar helps organisations  gain control over their devices, their costs and supports them in transforming from linear consumption to circular usage.   

Device as a Service (DaaS) is a monthly subscription solution for devices and is assumed to grow strongly in the coming years due to its many benefits. By using Device as a Service (DaaS) organizations gain full control over devices while gaining  better cost visibility. Foxway offers a complete Device as a Service (DaaS) solution, where the entire service is delivered through one partner. Foxway manages the entire lifecycle of a device within Foxway’s own organization- from purchase, delivery, management, support to recovery – while ensuring that we put sustainability at the center of attention.  

“We aim to be at the forefront of circular tech, based on the unique way Foxway extends the life and value of devices. A circular business model enables both a circular economy while reducing the carbon footprint. Foxway’s Device as a Service (DaaS) enables the extension of a device’s lifetime and value by using them in multiple lifecycles. We achieve sustainability by working with a circular approach. As a company, we encourage organisations to choose high quality devices which ensures they can be used in multiple lifecycles. To this extent, we can collectively minimise the carbon footprint of the environment, as the majority of the negative resource impact occurs during the production and transportation of new devices. Foxway enables you, as an organization, to be part of a circular economy while gaining clarity on the environmental impact in relation to your organization’s devices,” says Oskar.  

Simplicity   

We can see there is a clear need in the market for an end-to-end partner that manages the entire supply chain. Foxway’s Device as a Service (DaaS) solution is managed through our digital platform, where the customer gains increased control and real-time transparency of all devices, including the cost per device. In the platform, it is easy to see how much each employee or department’s device costs. Many of our customers currently use multiple partners and have multiple contracts for device management. Having an easy overview of costs and control of devices are the main drivers for why organizations are moving in this direction. In addition, as an organization you only pay for the devices you need, which makes it cost efficient.  

“The biggest advantage from an IT perspective is that it is easier to control where devices are, their status and their costs. Devices that are not being used can be sent back to Foxway and upgraded through repairs to be given a new lifecycle”, says Oskar.  

Flexibility  

Foxway’s Device as a Service (DaaS) solution gives organisations greater flexibility, allowing them to efficiently add and reduce the number of devices/users. For example, if an employee leaves, devices that are no longer needed can easily be returned, which is a clear advantage of using Devices as a Service via a monthly subscription. In addition, customers do not need to have the devices and a large IT investment on their balance sheets. Instead, this will be a cost off-balance sheet solution, transferring from CAPEX to OPEX.   

“Because we manage the entire lifecycle within Foxway, we can easily replace broken or lost devices with new or refurbished ones, using our own redeployment services. We want to make it easy and more flexible for our customers to manage their devices while reducing the carbon footprint, which is the idea behind our Device as a Service (DaaS) model”, concludes Oskar. 

Public Sector Device as a Service DaaS Sustainability